Ticket Terms & Conditions

Your use of this site is subject to the following Terms and Conditions. By contacting us and ordering tickets you confirm that you have read and accept the Terms and Conditions in their entirety. 

Terms and Conditions

 

Contract

A legally binding contract will come into existence when we accept your order.

VAT will be added as we are VAT registered.

Once purchased, tickets cannot be transferred, exchanged, refunded or returned.

If an event is moved to another date we will make notification by posting on the relevant events website, we suggest that you always check the website before you begin your journey. 

 

Price and Dispatch

Tickets will be dispatched to the email address given when the order is placed at the time of purchase. 

Customers are advised to check their purchase upon receipt and inform us of any errors as soon as possible.

It is the responsibility of the customer to inform us of any change of address, contact number or email address, both before and after the receipt of goods.

We will not be responsible for failure of any delivery services employed to deliver on time.

 

 

Performances

The right to refuse admission to an event is reserved by DraigCon at all times and/or event venue, who may take health and safety, environmental and security concerns into account at their reasonable discretion and may from time to time carry out security searches.

 We would advise customers that no refunds will be offered to customers who are refused entry or ejected from a venue on account of late arrival, being or appearing to be under age, declining to be searched, abusive, threatening, drunken or other anti-social behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances, or making unauthorised audio, video or photographic recordings. Full rules for photography are at the bottom.

All guest appearances are subject to work and personal commitments.

DraigCon LTD have a zero tolerance policy when it comes to the treatment of our staff. 

 

 

Liability

In all arrangements involving third parties we act only as your agent and no liability of any kind whatsoever shall be attached to us in connection with or arising from such an arrangement with a third party.

We do not accept any liability for any losses or claims arising from any inability to access our website or any failure to complete a booking on the website.

We do not accept liability for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of the use of the website or the purchase of the tickets or other goods or services from us by whatever means.

Whilst every care is taken to ensure tickets or other goods or services ordered by you arrive on time at the agreed destination, we do not accept liability for loss or damage that is caused by any event or circumstances beyond our reasonable control.

To the fullest extent permitted by law we will not be responsible for loss, damage or injury to any person or their property howsoever caused.

 

 

Use of our Website

We reserve the right to update or otherwise change the terms and conditions or amend the website at any time and without notice to you.

We will not accept any liability for tickets or other goods and services which have been ordered through our website or bought at the event using your credit/debit card by someone not authorised to do so.

We reserve the right to block or remove anyone on social that is abusive or posts anything detrimental to our company.  

 

 

Governing Law

These Terms and Conditions and our agreement with you under them shall be governed by English Law, and we agree to submit to the exclusive jurisdictions of the English Court for the determination of any dispute between us.

© 2018 by DraigCon™ LTD. All event photographs and videos are copyright. Images of actors do not belong to DraigCon™ and are used for illustrative purposes & we do not claim copyright

DraigCon is an independent  Harry Potter fan convention. It is not endorsed, sanctioned or in any other way supported directly or indirectly by Warner Bros. Entertainment, the Harry Potter book publishers, or J.K. Rowling and her representatives.

HARRY POTTER, characters, names and related indicia are trademarks and © Warner Bros. Entertainment, Inc. Harry Potter publishing Rights © JKR.